Privacy Policy

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website to purchase hepatitis medicines. By accessing or using our services, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information when you visit or make a purchase:

  • Personal details such as name, email address, phone number, and billing/shipping address.
  • Payment information necessary to process your order (handled securely through payment gateways).
  • Medical-related details (if voluntarily shared for prescription verification).
  • Technical data such as IP address, browser type, and usage patterns to improve site performance.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders.
  • Communicate with you about your purchases, queries, or support requests.
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory obligations.

We do not use your personal information for unsolicited marketing without your consent.

3. Data Sharing & Disclosure

  • We do not sell, rent, or trade your personal information to third parties.
  • Information may be shared with trusted partners (e.g., shipping providers, payment processors) only to complete your order.
  • We may disclose information if required by law, regulation, or legal process.

4. Data Security

  • We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
  • Transactions are processed through secure, encrypted payment systems.
  • Despite our best efforts, no online platform can guarantee absolute security.

5. Cookies & Tracking

  • Our website may use cookies and similar technologies to enhance user experience, track usage, and improve services.
  • You can adjust your browser settings to refuse cookies, but some site functions may not work properly without them.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or request deletion of your personal data.
  • Opt out of non-essential communications.
  • Request clarification about how your data is used.

To exercise these rights, please contact us at info@hivdrugstore.com.

7. Data Retention

  • We retain personal information only as long as necessary for business purposes, legal compliance, or dispute resolution.
  • Once no longer needed, your data will be securely deleted or anonymized.

8. International Customers

If you are ordering from outside India, please note that your data will be transferred and processed in accordance with applicable local and international privacy laws.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. Continued use of the website after updates means you accept the revised terms.