terms and conditions

Welcome to our website. By accessing or purchasing through this platform, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • This website provides access to information and the sale of hiv medicines.
  • All users must be at least 18 years of age to make a purchase.
  • By using this website, you confirm that the information you provide is accurate and complete.

2. Medical Disclaimer

  • The products listed on this website are sold strictly for therapeutic use as prescribed by a qualified healthcare professional.
  • We do not provide medical advice, diagnosis, or treatment. Always consult your doctor before starting or changing any medication.
  • Self-medication is strictly discouraged.

3. Orders & Payments

  • Orders are accepted subject to stock availability.
  • Prices are displayed in the local currency and may change without prior notice.
  • Payment must be made in full at the time of order. We reserve the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to customs, logistics, or other external factors.
  • We are not responsible for delays or losses caused by courier services or incorrect shipping details provided by the customer.
  • International customers are responsible for complying with their country’s import and regulatory laws.

5. Returns & Refunds

  • Medicines once sold cannot be returned or exchanged unless damaged, defective, or incorrect.
  • Claims must be reported within 48 hours of delivery with proper proof.
  • Refunds, where applicable, will be processed within 7–14 business days.

6. User Responsibilities

  • Customers are responsible for ensuring that their use of medicines complies with applicable medical guidance and local regulations.
  • Misuse of products purchased from this website is strictly prohibited.

7. Limitation of Liability

  • We shall not be liable for any adverse effects, misuse, or complications arising from medicines purchased through this website.
  • Our liability is limited to the value of the product purchased.

8. Privacy Policy

  • Personal information shared with us is kept secure and used only for order processing, delivery, and customer support.
  • We do not sell or share your personal data with third parties, except as required by law.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of the courts in Mumbai.

10. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of the website after such changes constitutes acceptance of the updated Terms.